Please use this identifier to cite or link to this item: http://dspace.mediu.edu.my:8181/xmlui/handle/123456789/4368
Title: A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia
Keywords: Learner support
Quality measures
synergism
Issue Date: 30-May-2013
Publisher: Anadolu University, Eskisehir, Turkey
Description: This article looks at the quality assurance practices amongst three (3) groups of staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers, resident tutors and support staff. 9 dimensions of the Quality Assurance Practices i.e. Staff Development, Planning, Work Process, Team Work, Prioritise Customers, Performance Evaluation, System For Sending Of Learning Materials, System For Receiving Of Assignments From Students and Management of Students’ Records are identified in this study. The results show that quality assurances practices amongst three groups are different. Profile Analysis used in this research shows that quality assurance practices amongst lecturers and support staff are parallel. Results also show that quality assurance practices of resident tutors have profiles that differ from the lecturers and support staff.
URI: http://koha.mediu.edu.my:8181/jspui/handle/123456789/4368
Other Identifiers: http://tojde.anadolu.edu.tr/tojde13/pdf/idrus_pdf.pdf
http://www.doaj.org/doaj?func=openurl&genre=article&issn=13026488&date=2004&volume=5&issue=1&spage=17
Appears in Collections:Social Sciences

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