أعرض تسجيلة المادة بشكل مبسط

dc.date 2005-08-10T22:44:31Z
dc.date 2005-08-10T22:44:31Z
dc.date 2003-04
dc.date.accessioned 2013-10-16T07:26:26Z
dc.date.available 2013-10-16T07:26:26Z
dc.date.issued 2013-10-16
dc.identifier Oregon Library Association, Annual Conference, Eugene Oregon
dc.identifier http://hdl.handle.net/1957/256
dc.identifier.uri http://koha.mediu.edu.my:8181/xmlui/handle/1957/256
dc.description Cultural background influences information-seeking behaviors and verbal and non-verbal communication styles in reference encounters and in our interactions with library staff. Recognizing these differences will help us create an inclusive work environment and provide high-quality reference service to our communities. In this session, we will use exercises and small group discussion to explore cultural patterns to gain a deeper understanding of ourselves. The presenters will also share tips, highlights, challenges, and resources gathered during their efforts to develop training for staff at the OSU Libraries.
dc.language en_US
dc.publisher Presentation
dc.subject Diversity
dc.subject Culture
dc.subject Libraries
dc.subject Reference services
dc.title Cross-cultural awareness for the reference desk
dc.type Learning Object
dc.type Presentation


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أعرض تسجيلة المادة بشكل مبسط